Bespoke conflict resolution training for managers, employees and HR professionals.
arc - alternative resolution to conflict
Arc offers a range of dispute resolution services to the public, private and voluntary sector, with a special focus on the technology. Arc’s mandate is twofold: to resolve the issue that is causing the dispute and repair employment relationships that have been damaged by conflict. Our aim is to restore trust, confidence and to rebuild productive relationships between employees, employers, contractors, specialists, managers and board members.
Telephone: 01223 459 713
Address :
38 Rustat Road Cambridge
Post Code: CB1 3QT
Country: United Kingdom
Website: http://www.arcresolution.co.uk
Membership Type: Professional Individual and Corporate <5
Our aim is to resolve issues, and rebuild relationships, in disputes involving: employer/employee, employee/employee, teams, contractors, specialists, senior managers and boards.
Coaching is about helping an individual to deal with an issue or conflict, which may be causing them stress, anxiety, or difficulties at work or at home. It gives space in which an employee or manager can look in on their problem, consider how to handle it and decide what action will be taken to resolve the issue.
Conciliation is the process of settling disputes which involve bringing two opposing parties together, to reach agreements that are acceptable to both parties, avoiding more formal action and possible litigation. The conciliator proposes solutions, encouraging the parties to agree mutually acceptable terms. As with the mediation proceedings, the ultimate decision to agree on the settlement remains with the parties.
Mediation can repair relationships by resolving the issues that create conflict at an early stage and without the need for further more formal procedures. We offer independent, impartial and confidential intervention. Through the mediation process we facilitate a solutions focussed discussion and communication between the parties in conflict.
We can conduct impartial and independent investigations of grievance complaints and disciplinary issues, on your behalf. We make recommendations to resolve the dispute and can also independently chair formal hearings and appeals.
Conflict resolution specialists ARC describe how a Restorative Approach can be used to rebuild trust and confidence in employment relationships damaged by conflict.
04-03-2015
Arc, or ‘alternative resolution to conflict’, is one of Cambridge’s newest start ups and one of the most recent companies to join the Cambridge Network.
22-05-2014
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