This workshop is designed to provide a background on marketing generally, how to identify your target audience and to create and deliver a specific telemarketing campaign.
Course Objectives
By the end of this wokshop, delegates will have:
- A general understanding on how marketing integrates with telemarketing
- What makes an ideal prospect and how to find this information
- How to create a call guide to meet your call objectives
- Effective telemarketing skills
- A professional manner when making telephone calls
- The required information to develop engagement with the customer
