This course is aimed at those new to management; those with about 6 months experience as a manager; or those you are looking to promote in the next few months.
Outcomes
This programme will help new managers learn about:
- how their job changes the friendship and management relationship
- the key challenges ahead so they can avoid early mistakes
- how not to do it all themselves and delegate things to help
- managing workloads and deadlines, especially customer demands
- dealing with the early stages of people problems and conflict
- developing their team through coaching and team work
- running team briefings
- giving 1-2-1 reviews and coaching feedback
- managing the day-to-day priorities of their team whilst managing their own day job
- developing a ‘tool-kit’ of techniques and skills which they can use to cope with issues they will face as they grow into their new job
Overall, being a new manager can be tough; and a practical toolkit of best practice do’s and don’ts will really help new managers avoid mistakes, and feel more equipped to cope in the early days.
Who should attend
- Team leaders, supervisors and project managers with up to one years’ experience in their new role
- High potentials who look to be promoted in the next 6 months
- Technical and project leads who would like to ‘up skill’ on their management techniques
Programme Content
Session(s) | Content | Pre/Post work |
Early Days | Team, Task, Individual Early Management - Behavioural Shifts Case study – Issues and strategy Prioritisation Managing Up – Expectations | Team, task Individual (online) Vanessa’s first 100 days |
Managing Performance - Individuals | Understanding my people Communication – the “Virtual” challenge Motivation Objectives | Motivation Questionnaire Dan Pink Link – Ted talk Prioritisation matrix Case study |
Managing Performance - Team | Developing a high performing team Running team meetings and 1-2-1s Managing expectations Delegation | Objectives Feedback framework |
Manager as coach | Creating a Feedback Culture High impact questions Two model (SAID/+EBI) Introduction to coaching – GROW Model | Feedback challenge Personal objectives |
Duration: 4 x 2 hour sessions | Credits: 3.6 |
Max. Delegates: 9 | Member Cost: £540.00+VAT |
Non-Member Cost: £810.00+VAT |
For full course content and to book click here