Opportunities for permanent roles in a range of business sectors

HR & Office Manager

This will be a diversified role covering many aspects of HR and office administration and operation. The candidate should have experience with much of the following: 

Recruitment, employment law, employment contracts, performance management, benefits, compensation, health & safety, culture, change management, performance management, terminations, training and coaching, travel and staff management. In addition, experience with some of these aspects in countries beyond the UK (mainly USA, Germany, Japan and Korea) would be beneficial, as would experience in IT/technology/service companies. 

The role will be based in Cambridge, UK.

Responsibilities include, but are not limited to the following:

 

HR

  • Oversee staff and contractor training and development
  • Write, distribute and implement policies and guidelines for staff
  • Manage starters: offer letters, contracts, on-boarding, benefits management, training, monitor performance
  • Leavers: agree outstanding benefits, issue paperwork, exit interviews
  • Maintain personnel data including information such as pay, vacation, sick leave, flexible working arrangements, training and manage all relevant HR paperwork in soft and hard format as required.
  • Administer salary changes, bonuses and promotions or transfer
  • Run appraisal process and manage staff performance issues
  • Coach staff to improve their skills and performance. Formulate appropriate training on an individual basis and monitor it
  • Conduct organization restructuring as required
  • Manage conflicts, disciple, redundancies and employee terminations
  • Act as the first point of contact for HR queries with the ability to resolve these queries (including liaising with relevant parties as appropriate)
  • Monitor and respond to all HR related issues, including being available out of hours for emergencies
  • Be a central contact point for staff as the immediate person to deal with personnel issues that arise
  • Oversee and provide detailed record keeping of staff benefits and facilitate the resolution of employee queries on these
  • Be aware of legal requirements and changes effecting staff and policies and provide up to date advice to management and the board
  • Conduct staff surveys
  • Organise staff socials
  • Able to find and work with advisers on HR in different countries including legal

 

 

Recruitment 

 

  • Oversee recruitment – this will be a primary aspect of the role initially
  • Manage advertisement of roles, including with recruitment agencies, university career services and suggest and action other creative ways to find the people we seek
  • Ability to understand the roles we need and lead the recruitment of individuals that add maximum value and offer the best fit to the organization
  • Oversee all interaction with recruitment agencies including terms negotiation
  • Oversee the candidate interview process from booking interviews to assistance in conducting interviews, negotiating terms of agreements and fielding references

 

 

 Office Management / Operations / Executive Team Assistant 

 

  • Proactively suggest improvements to processes
  • Manage all aspects of office/office-less management (i.e. including remote workers) including working with local office suppliers, as required.
  • Manage the office insurances
  • Help obtain office space
  • Negotiate supplier contracts
  • Maintain and collect bills (e.g. mobile phones, staff spending etc) and check expenses
  • Oversee travel and liaise with travel agency, including of complex travel arrangements
  • Manage office space procurement and general office running as needed.
  • Assist with meeting planning with internal and external parties, including arrangements for offsite meetings, board and company meetings
  • Assist in issuing compliance notices

 

Personal Abilities and Experience:

  • Strong HR track record with experience in a range of companies
  • Track record of growing a team in the UK and experience growing a eam outside the UK is desirable abroad (beyond the UK, preferential to us is recruitment experience in the US, Germany and/or Japan)
  • Proven experience of effectively managing people and bringing issues to a resolution
  • Knowledge of global HR queries is a benefit
  • Ability to work with legal teams across different countries
  • Excellent interpersonal skills and supporting and mentoring people
  • Excellent organizational skills with the ability to work simultaneously on multiple tasks
  • Excellent level of detail
  • Excellent interpersonal and communication skills.
  • Ability to work with complicated requirements on travel
  • Must be numerate
  • Must be proactive
  • Able to work under pressure with accuracy and focus
  • Good emotional intelligence with ability to use tact and diplomacy in dealings with others
  • High integrity and able to work with confidential and sensitive information
  • Enthusiastic team player who can actively contribute in a flexible and adaptable manner.
  • Ability to work to deadlines.
  • Ability to communicate professionally at all levels both verbally and in writing.
  • Competent with MS Excel, Word and PowerPoint

 

Location:

The position will be based in Cambridge. You will initially be working from home but then will be based in our Cambridge offices.