Opportunities for interim, contract and temporary positions

Product Manager - Surveillance Operations

£39,287 - £46,000

The Opportunity: 

A challenging and exciting opportunity for a Product Manager to join the Parasite and Microbes Surveillance Operations team at the Wellcome Sanger Institute in support of the MalariaGEN programme to shape the software products we deliver. If you are interested in collaborating with a team of passionate scientists and technologists who are actively contributing towards solving real global challenges, then this may be one of those once in a lifetime opportunities - and we are looking for someone like you!

About Us: 

The Surveillance Operations team is part of a scientific network that connects researchers, clinicians, and global health leaders across the globe with cutting-edge DNA sequencing technologies and genomic research. Through a number of multi-centre projects, we provide a framework for generating, integrating and sharing genetic and genomic data, and for investigating key questions about COVID-19, malaria biology and epidemiology. These frameworks and proof of concept software developments are also the base for supporting genomic surveillance operations across various contexts going into the future. 

As part of the MalariaGEN initiative delivering its current commitment under a grant provided by the Gates Foundation, the Business Systems Team within Surveillance Operations are building a solution to support the tracking and management of malaria studies and their associated samples. This solution allows global partners to register studies, send Sanger samples for DNA sequencing, along with their associated metadata, and one which enables the tracking and management of these samples through a complex process at the institute. This ultimately results in data releases to partners and the public. Another key component is enabling partners who do in-country sequencing to upload their sample data, and ultimately obtain a genetic report card for analysis. The Business Systems team within Surveillance Operations continues to focus on the continuous improvement and development of these software applications going forward as well as producing other proof of concept software products in line with the Surveillance Operations strategy. 

About the Role: 

You will work in conjunction with the Senior Product Manager and Product Management Lead in setting the Strategy and Vision for a product and defining actionable, achievable, and measurable goals which help achieve the product vision and business objectives. Taking end-to-end ownership of the digital product, you will work with the product stakeholders to define key requirements and features and turn them into a product backlog of user stories. Your passion for collaboration will be put to full use as you work with a multi-disciplined team (Scrum Master, UX/UI designer, Software developers and QA Testers) to ensure that the backlog is prioritised, to accurately reflect the organisation’s needs and goals, estimated and scheduled into sprints for delivery. On delivery of a product or feature you will work with the QA test resources to ensure it has been fully tested before release to the stakeholders for User Acceptance Testing. On completion of the testing cycles you will work with the Senior Product Manager and/or Product Management Lead to plan the release and communications to users and other stakeholders. 

About You: 

You are a highly-organised self-starter who likes to work in a complex, fast moving and challenging environment. With good knowledge and experience of the product life cycle within a Digital Services environment, you will manage product stakeholder engagement to ensure clarity of requirements while actively removing ambiguity. You encourage collaboration both internally in the team and externally with stakeholders, ensuring prompt and proactive feedback. You value relationships and can navigate between tech and science seamlessly. You will have out of the ordinary communication skills - you know how to bring people together to achieve a common purpose. You will be comfortable working both in a team and independently, prioritizing workload while meeting objectives effectively and efficiently. You will have the ability to see the big picture but don’t mind diving into detail when the situation warrants it. You will have the opportunity in this role to join a team where Agile adoption is changing the ways of collaborative working and who are delivering products that the Surveillance Operations team, including CoVID-19/MalariaGEN and their wider global partners, need.


Essential Skills

Technical Skills:

  • Experience of undertaking analysis to break down a business challenge and presenting solutions to challenges. 
  • Experience of working with multiple stakeholders and managing their expectations.

Competencies and Behaviours:

  • Ability to quickly understand scientific, technical and process challenges and break down complex problems into actionable steps.
  • Ability to work in a frequently changing environment with the capability to interpret management information to amend plans.
  • Ability to build collaborative working relationships with stakeholders at all levels.
  • Ability to work independently whilst prioritising, managing your own workload, and delivering agreed activities consistently on time.

Ideal Skills

Technical Skills:

  • Experience of planning project delivery, managing a prioritised backlog and breaking this into a set of sprints for delivery.
  • Experience of developing Epics, and User Stories and breaking these down into actionable stories that can be delivered by software developers.
  • Knowledge and experience of Agile development practices, including version control, continuous integration, and workflow management tools such as Gitlab or Jira.
  • Experience using workflow management tools such as Gitlab or Jira would be advantageous.
  • A broad understanding of technology and its use from a business perspective, understanding key components, such as back-end and front-end development, APIs, databases would be advantageous.

Other information

Please apply with your CV and a cover letter outlining your suitability for the role using the criteria set out above and in the job description.

Aiming to hold interviews: 2nd November 2021