Our dynamic support team is at the forefront of strategic advice, exhilarating project work, and hands-on desk-side IT support. Join our team and get ready to make a big impact!
About Bridge Partners
Bridge Partners is an MSP based in Cambridge, providing outsourced IT around the UK and overseas! We provide bespoke onsite & remote support to ground-breaking SMEs in industries like biotechnology, life sciences, and finance. We're all about long-term relationships that embody our core values of Clarity, Partnership, and Quality.
What we will offer you:
- We are a friendly bunch with passion and ambition!
- Certifications through our partnership with Microsoft.
- Profit share scheme.
- BUPA health insurance and enhanced pension scheme.
- Expensed travel when on-site to clients, subject to our expenses policy.
- 33 days holiday (including Bank Holidays), increasing by one day every 2 years you work with us.
- Social events, such as go karting, pizza making, escape rooms and many more!
- If required, we can offer you visa sponsorship after your Visa ends. Please note, we do not offer employment to candidates who need visa sponsorship immediately.
The role
- Supporting 4-6 clients, working on-site 4 days a week (varying between Cambridge, Stevenage and London (West and Central).
- We aim for you to work 1 day a week from home but may be required to come into our Cambridge office.
- You will be given excellent training and will have assistance from your colleagues.
- You will be part of delivering varied and interesting IT projects.
- You will be providing guidance and advice for clients.
What we need from you
Essential skills and experience:
- The ability to build strong relationships and gain the trust of the clients you visit.
- Excellent customer service: you must be a people person with patience and be able to communicate effectively.
- Great problem-solving skills with the ability to see the challenge through.
- Excellent and proven technical skills within a Windows environment, with an ability to pick up and troubleshoot issues.
- Experience in managing on-prem Active Directory and other Windows server roles.
- Experience in managing Microsoft 365 tenancies across various products such as Exchange Online, SharePoint Online, and Microsoft Teams.
Desired skills and experience:
- Exposure to virtualisation, either through VMware or Hyper-V, and an understanding of the core functionality.
- Exposure to running clients in a hybrid environment with AD DS and AAD.
- Exposure to virtualisation on Azure or AWS.
- Exposure to serverless public cloud-based services, such as Azure Blob Storage.
- Experience with backup systems and storage platforms.
- Core understanding of networking and firewall management.
- Experience with Linux and MacOS.
If this sounds like you, send us your CV and apply today!