Handling Conflict on 4th July acknowledges that when conflict occurs, it can have a far-reaching impact on motivation and performance. Conflict can break down relations and damage trust - and in some cases may require skillful intervention to resolve the situation.
Managers who have an understanding of how to avoid and manage conflict situations can help maintain harmony and achieve greater team effectiveness. This one-day programme looks at the main strategies of conflict and typical behaviours that should be managed to help reduce both the frequency and impact of conflict.
Find out more and sign up here.
Psychology of Persuasion on 17th July
Whether you have to persuade someone to buy, invest, buy into, change, or do something, understanding the psychology behind how we are persuaded and why we resist is essential for an effective result. This one-day workshop will give you an insight into the psychology of persuasion and the tools you need to enhance your approach.
This workshop is designed for anyone who has to persuade regularly as part of their job.It is highly interactive containing theory, discussions, practical exercises, and case studies.
Participants will:
- Gain greater knowledge of the theories of persuasion and influence
- Understand the impact of the non-verbal aspects of our communication including: vocal patterns, facial expression, gaze, posture and gestures and practice skills to enhance their own non-verbal behaviour for positive influence
- Understand their own style of persuasion, recognise the different communication styles of others and learn how to adapt their own style to influence more effectively
- Identify areas that may have a negative effect on the persuasion and learn how to plan a strategy.
Find out more and sign up here.
Did you know that every level of Cambridge Network membership means you automatically have the right to book on to any of the Network's quality Learning Collaboration courses at any time? A wide spectrum of soft skills, technical and leadership development courses are on offer throughout the year, so sign up now to build your capabilities...
The Learning Collaboration works on behalf of Cambridge Network members to organise, purchase and share training and management development opportunities, delivered locally. That means all members benefit from economies of scale, gaining improved access to high quality professional training courses at value-for-money prices.
Network membership means you automatically have the right to book on to any LC course at any time, while some categories of membership actually include LC training units.