'If just one manager handles a difficult conversation well and avoids a grievance...'
We can all deal with the easy and rewarding “nice conversations”, but it’s the tricky ones that are much more challenging and with the work pressures we face, it’s so easy to fall into bad habits, cut corners, or simply get it wrong.
Get the difficult conversations right and all parties benefit and ultimately the bottom line.
eltalking provides 20 short film clips which are designed to show managers at all levels how to have those difficult conversations with employees. Just imagine you are about to have one of those difficult conversations with a member of your team. The clips are short and designed to be used as a refresher, just before you are about to have the conversation.
You may have been on a course in the past but not had to have this particular type of conversation since. Perhaps your company is introducing change and there will be a need to have conversations that are not commonplace.
The cost is from as little as £199 for a full year’s licence for all the team to use which includes downloadable resources, checklists and articles. There are 20 different clips, which are divided into four categories:
- Informal performance discussions
- Managing change
- Managing difficult behaviour
- More formal discussions
The advantage is that you can view at any time you like; in the office, on the train, at home with a cup of tea... .they can be streamed to your PC, laptop or smart phone.
Read the world's fastest case study: 140 characters max per answer
An interview with the HR Manager from Clare College, University of Cambridge
www.eltalking.com/free-resources/case-studies-and-articles/
View a free clip www.eltalking.com/free-resource
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Contact James at elconsulting for more information and a temporary password to view all the clips
Tel 01223 422066
Email james@elconsulting.co.uk
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