Rosanna, what is your specialisation and how long have you been practising?
I have two areas of specialisation. The first skill I learned was acupuncture, qualifying in 1990. So that's getting on for just over 27 years. I also do Zero Balancing (ZB) which I first learned in 1991 and went on to qualify as a ZB teacher.
When did you start working at Salus Wellness and what influenced your decision to work here?
I started working at Salus Wellness in July 2016. I needed to find a place to work in Cambridge and I asked around. In fact, a friend had told me that Salus Wellness had a very good reputation and I remember speaking to Massimo who was very positive. Salus Wellness is at the right side of Cambridge from where I live; it is accessible; near enough to the centre with street parking if needed. I just liked the clinic when I came to see it.
How many clients do you see in an average week?
I'm seeing five in a day currently and so would like to be much busier. However, once I have reduced my work elsewhere, it will free up my time to work more at Salus Wellness.
What is your general view of the facilities offered by Salus Wellness?
Having a professional, clean, clear and uncluttered space for people to bring their work into is very important. I think the reception cover is very good, the rooms – the room I use - is good. I've worked in many places and I like it at Salus Wellness because it is business-like and you know where you are. This is not always the case as it can be a bit blurry especially when clinics are run by therapists. I like the clarity you have at Salus Wellness.
How did the help received from Salus Wellness in terms of running your business, sales, and marketing help to develop your business?
I've only been to one workshop as I live outside Cambridge and lead a very busy life. I did find it really interesting and useful and there will be a time when I can attend more. It's not easy to answer this question, as I've had a thriving and busy practice for 30 years elsewhere so I am effectively a highly-experienced "newbie" in Cambridge which is not sitting comfortably with me! I am used to people constantly calling and colleagues making referrals. I'm having to remember what it was like to build up a practice from scratch and so, once things are less busy, I hope to attend more of the workshops.
What are your future plans at the clinic?
I would be absolutely delighted if I had two full days at Salus Wellness.
Would you recommend Salus Wellness to other practitioners?
Yes.
What advice would you give to new practitioners?
Things don't come to you just because you want them to. You need to put the effort into it. Identify your ideal client and then find a way to communicate that to people. As an acupuncturist I like to treat the emotional aspects as opposed to the physical. It's knowing who you want to treat and where your strengths lie.