Profits at ABC Taxis increased by 10% after they joined forces with US2U Consulting to improve their customer service and public image. ABC Taxis have continued their dominance of the Norwich taxi market by re-launching their website, developing their staff, introducing a corporate social responsibility model, working on an environmentally-friendly and charitable strategy and taking part in the Lord Mayor’s procession.
Simon Callender, ABC Taxis Director said: “We have had a very successful year after working with US2U Consulting. Our profits are up, we are doing more for charity, and our customers are happier than ever with our service. This month we are launching our new environmentally-friendly cars in line with our new corporate social responsibility model. We are even looking to recruit 15 extra drivers to keep up with demand and are expecting this coming year to be even more successful than the last.”
Rachel Blackburn, US2U Consulting Director said: “We are always delighted when our clients increase their profits after working with us. It is great to be working with one of the biggest taxi companies in East Anglia. We are especially happy for the team at ABC Taxis who have invested in their staff and company heavily over the past couple of years and are now reaping the rewards of that investment, and it is excellent to hear that they are recruiting to keep up with demand. We see the success at ABC Taxis as a model of what we can achieve working in partnership with our clients.”
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For more information please contact marketing@us2uconsulting.com
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