John Crawley has been running mediation programmes for the last 25 years. He is excited to announce a public run of the new improved Workplace Mediation Programme in Cambridge in September 2012. Book early to avoid disappointment. Mediation is an essential tool for modern businesses. In difficult times mediation skills like impartiality, conflict facilitation, defusing skills and win/win problem solving skills are invaluable for HR staff and managers.
The dates for the public 5-day Workplace Mediator Programme to be run in Cambridge are September 24-30 and October 2 and 3rd. Run by top mediation trainer John Crawley this accredited course (by the ILM - Institute of Leadership and Management) will enable you to turn arguments into agreements, manage difficult conversations and prevent the escalation of conflict.Conflict stops you working. Mediation takes the pain out of conflict and gets people working again. 'John really is 'Mr Mediator - he lives it. I've never attended a more intuitive, challenging and fulfilling course' (previous participant from the airline industry).
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Contact John Crawley on 01223 890268 or jc@johncrawleymediation.co.uk
See also John Crawley's blog 'Recognition and rapport at the Queen;s Diamond Jubilee http://www.johncrawleymediation.co.uk/recognition-and-rapport-why-the-diamond-jubilee-is-relevant-to-mediators/
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