RealVNC helps keep Telesat satellites flying high


20-07-2010

With 25 satellites orbiting the earth to maintain, Telesat is using the latest RealVNC software to remotely access, control and troubleshoot mission critical ground systems around the world.

VNC® Enterprise Edition plays a vital role in helping Telesat - the fourth largest fixed satellite service operator - provide reliable 24x7 communications solutions to its broadcast, telecom, corporate and government customers.

Telesat uses VNC Enterprise Edition throughout its Satellite Control Networks for remote access to a wide range of Windows, Linux and UNIX based systems. Engineers and flight dynamic experts use VNC to monitor the status of Telesat satellites and to manage remote base stations. VNC also helps antenna specialists control the radio dish drive systems that track the satellites in orbit. With a number of sites located from Spain and Austria to Brazil and across North America, VNC allows problems to be fixed instantly and dramatically reduces the time and cost of engineers travelling to remote facilities.

"VNC has become integral to our business and we simply couldn't get our work done at the pace required by today's operating environment without the remote capabilities it provides," said Wayne Hobbs - Network Analyst, Satellite Control Networks at Telesat. "In addition to giving us remote access to vital telemetry and control systems over secure VPNs, VNC has a host of other applications from system and network administration and backup; training, development and simulation work; to accessing emails and documents from home, or anywhere else in the world."

RealVNC is also being used to provide TOS Support (Transfer Orbit Services) to Telesat customers launching new satellites. During this critical 5 - 20 day period, the TOS network tracks the satellite from multiple remote sites around the world from its launch to the time it is parked in orbit.

VNC provides key Telesat engineers with secure remote access to support this process 24x7. This allows them to troubleshoot any of the tracking stations wherever they are when the minutes of having to drive into work could be enough to lose a satellite in orbit.

"Essentially, VNC Enterprise is now such a valuable tool to us, I can't remember how we got along without it," adds Wayne Hobbs.

"Telesat clearly demonstrates the power and versatility of VNC Enterprise Edition, from remotely managing mission critical satellite control systems to providing remote systems administration and allowing people to work from home," said Andy Harter, CEO at RealVNC. "Companies such as Telesat are increasingly relying on VNC software throughout their business operations to deliver vital support, increase productivity and reduce costs."

About Telesat
Headquartered in Ottawa, Canada, with offices and facilities around the world, Telesat is the fourth largest fixed satellite services operator.

The company provides reliable and secure satellite-delivered communications solutions to broadcast, telecom, corporate and government customers. Telesat has a global state-of-the-art fleet of 12 satellites, with three more under construction, and manages the operations of 13 additional satellites for third parties. Telesat is privately held. Its principal shareholders are Canada's Public Sector Pension Investment Board and Loral Space & Communications Inc. www.telesat.com

About RealVNC
RealVNC was founded by the original developers of VNC to promote, enhance and commercialize VNC. With over 100 million software downloads, VNC has been used widely in hundreds of different products and applications, from helpdesks to virtualization. Many millions of licenses to RealVNC's commercial products have been shipped to customers throughout the world, and across all sectors. Customers range from individuals to the world's largest organizations.

 

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RealVNC was founded in 2002 by the original developers of VNC to promote, enhance and commercialize VNC.

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