Innova Systems is celebrating an outstanding result in a review of the technical support that it provides for its UK customers.
3D design software company hits the mark
Innova Systems, a leading UK reseller of SolidWorks 3D CAD software package, is delighted to announce recognition by SolidWorks Corporation, for providing the highest levels of technical support to its customers. The annual survey, conducted by SolidWorks Corporation is a direct measurement of customer satisfaction, responsiveness and technical ability.
"We are very pleased to receive this acknowledgement for our work.," said Mark Bradford, Managing Director at Innova. "The focus of SolidWorks has always been to empower the designer and to provide the tools they need to create great designs. We see our role as helping engineers and designers to make the most of this powerful set of tools."
Some responses to the survey included the following:
"The response to problems has been outstanding throughout our many years relationship. Their technical expertise is outstanding and they really take ownership of a problem"
"Innova Systems have keen, well trained staff that take all problems seriously, and follow them through in a speedy time frame."
"Innova Systems has high levels of expertise for all problems"
" We pride ourselves on our superior technical strength and our high ratio of support engineers to customers," said Mark Bradford. "This means we have the technical resource to respond, at the point our customers most need it. We understand the intense pressure our customers are under to design products in a competitive marketplace, therefore our main focus is to put our customers first and to provide the best technical support in the business."
Over one million engineers and designers around the world use SolidWorks. SolidWorks technology is now used to design cars, mobile phones, cameras and even buildings. By being one of the first 3D design softwares to run on PC's, SolidWorks has opened up 3D design to a much broader audience than previous solutions and is now taught in universities and colleges around the world.
About Innova Systems
Innova is the leading UK distributor of SolidWorks, an advanced 3D Mechanical CAD system that enables engineers to rapidly develop and refine ideas to create innovative products. By combining SolidWorks with Innova Systems’ expertise, training facilities and commitment to support customers, Innova is helping companies across the UK to significantly change and improve the way new products are created. http://www.innova-systems.co.uk
SolidWorks® is a registered trademark owned by the SolidWorks Corporation
Innova Systems Contact: Mark Bradford
Tel: +44 (0)1223 200 690
Media Contact: Richard Blackburn, Energi Technical Limited
Tel: +44 (0)1603 278228
Supply of SOLIDWORKS 3D software for companies designing and developing new products.