It is said that ‘variety is the spice of life’ but sometimes the range and diversity of people we come across can be really challenging.
As colleagues and professionals, we all must work with each other, and the rewards for doing so are clear. But it can require real understanding and a toolkit of skills to make working with some people a success.
Who should attend?
Managers and team leaders at all levels who wish to extend their approach and understanding when dealing with the challenges of difficult people, so the outcomes can be more effective.