This programme will address capability gaps and improve employer engagement.

A mentor should help the mentee to believe in themselves and boost their confidence. A mentor should ask questions and challenge, while providing guidance and encouragement. Mentoring allows the mentee to explore new ideas in confidence. It is a chance to look more closely at yourself, your issues, opportunities and what you want. Mentoring is about becoming more self aware, taking responsibility for your performance and directing your work in the direction you decide, rather than leaving it to chance.


Areas covered:

  • What is mentoring?
  • The qualities and skills of a mentor
  • Roles and responsibilities – mentor, line manager, HR, the individual
  • Making it work – agreeing the contract and the practicalities
  • Understanding people – looking at learning preferences
  • Challenges of being a mentor – managing the boundaries, ethical challenges
  • Making mentoring work in the business – what will be the process and success measures
  • Your mentoring advert – what will you offer as a mentor?
  • Summary and action plan

Course Structure

The session will be one day and will be appropriate for any staff member with responsibility for supporting apprentices, graduates, new staff. There will be a mix of group and individual activities, as well as tutor led discussion.

Marshall Centre enables growth for our customers by continually learning new and better ways of resolving their biggest challenges, in the process, helping them ‘Stay Ahead of the Curve’.