Online - The Ken Blanchard Companies® Conversational Capacity®

Conversational Capacity® Online teaches people how to engage in constructive dialogue, even in moments of great pressure. It helps them develop a mindset of conversational capacity, recognise when emotions are clouding their receptivity, and learn the four skills for balancing candour and curiosity. When your people have conversational capacity, your workplace undergoes a positive transformation that benefits every area of the business.

Included in your license

Your programme will include access to Conversational Capacity® Overview and Clicks:

Conversational Capacity® Online Overview is a 35 minute course that teaches your people how to stay in the sweet spot by balancing candour and curiosity. Topics covered include:

  • The mindset of conversational capacity
  • The natural tendencies to either minimise or win
  • The four skills for balancing candour and curiosity

Practice opportunities follow content, ensuring concepts are learnt.

Conversational Capacity® Clicks are micro-activities ranging from 1 to 5 minutes that learners can use during moments of need. The playlist includes videos, activities, and worksheets. Addresses hot topics such as:

  • Influencing Up
  • Tackling Touchy Topics
  • Why Arguing Backfires
  • Encouraging Your Team to Speak Up
  • Leaning into Difference
  • Six Ways to Make Your Meetings More Productive

Who is it for?

This course is great for anyone who wishes to improve their conversational skills.

How do I purchase?

Please click to enquire, when you are ready to purchase we will contact you within 48 working hours with your log on details to Blanchard Exchange® where your online course will be ready foryou to complete. If you are looking to purchase more than one license foryour organisation please contact us for more information.

Marshall Centre enables growth for our customers by continually learning new and better ways of resolving their biggest challenges, in the process, helping them ‘Stay Ahead of the Curve’.