MC Works Ltd

The purpose of this workshop is to provide you with the tools, techniques & confidence to successfully run your own in-house training courses. By the end of the day you will:

• Understand your role as a trainer.
• Consider the organisational context for your training.
• Understand the essential communication skills needed to be an effective trainer.
• Understand how adults learn.
• Be able to structure an effective workshop.
• Have designed and run a mini-workshop.

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Building Resilience; Dealing Positively with Change; Encouraging Innovation; Motivating Teams

Building Resilience

Stress is often unacknowledged by individuals, managers and organisations – ideal conditions for the negative consequences of stress to fester and grow. However, by understanding the stress process and the influence of personal and environmental factors, it is possible not only mitigate these negative effects, but also transform people’s experience of pressure and challenge into something positive.

Dealing Positively with Change

Change happens all the time – and while we do not always have control over the changes that affect us, we can decide how we deal with these changes.

Encouraging Innovation

Innovation is essential in business and yet it is sometimes difficult to encourage. Organisations often have a narrow view of what innovation is and restrict those who can be involved. Innovation is frequently only seen as the generation of ideas, but this fails to recognise, and therefore include, people with different personalities who can contribute to the process of innovation. People are often labelled as ‘creative’ or ‘not creative’, which misses the fact that, in the right circumstances, everyone can be creative and that a range of talents are needed in order to innovate effectively.

Motivating Teams

Motivated teams perform better. However, for teams to be motivated a number of factors need to be in place.

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Assertiveness Skills; Career Development; Effective Communication; Effective Influencing; Facilitation

Assertiveness Skills

An assertive person is able, in a healthy way, to let other people know their needs, what behaviour they feel is appropriate, and how they want to be treated. In business they are able to state their position clearly and handle acceptance or rejection with tact.

Career Development

You are the best person to manage your own career – but defining exactly what you want to achieve and planning how to get there is not always easy.

Effective Communication

Poor communication is at the root of many workplace problems. This workshop will help delegates to understand their own communication style, the essentials of good communication and develop confidence to communicate effectively.

Effective Influencing

Have you ever wondered why people can’t see your point of view? Do you need to turn a ‘no’ into a ‘yes’? Achieving your goals at work means getting the help and co-operation of others.

Facilitation

Facilitation covers all the skills and techniques needed to work effectively with groups to deliver effective outcomes, and gain the commitment of those involved. Facilitation skills are essential whether running effective meetings, workshops, solving problems, mediating conflict or gaining consensus to a particular course of action.

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Companies are only as good as the people they employ. Managers especially have a huge influence on any organisation.  Effective managers have the power to motivate, direct and encourage. This is why investment in management training and development is essential for companies to be competitive and successful.

Which of these courses would help your managers?

• Coaching for Managers
  Coaching, as a leadership style, undoubtedly has a positive effect on performance, employee motivation and engagement. Yet often managers will say they don’t have the time to coach – life is too busy, too pressurised and coaching too slow. This workshop provides a simple and effective coaching approach to conversations. This approach can be used effectively for conversations about staff performance and development, problem-solving discussions, and team meetings.
• Managing for the First Time
  Being promoted to the role of a manager means taking on a new responsibilities and developing new skills in order to be effective. This workshop clarifies the role of the manager and what it takes to be successful
• Managing Performance
  Poor performance can be a huge cost for businesses. If left unchallenged it will affect individual and team morale, and productivity. This workshop focuses on dealing effectively with poor performance.
• Selection Interviewing
  Any organisation is only as good as the people they employ, so finding the right person for your business is an essential skill. This workshop is designed to equip managers with skills and techniques they can use to conduct effective recruitment interviews which identify candidates that fit your company culture, as well as the legal pitfalls to avoid.

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It's always easier to give your best at work if you feel ‘at your best’. When you are looking after your physical and mental wellbeing, you can be more productive and more effective. 

It is easier to concentrate, easier to be creative, easier to make sound decisions and easier to deal with a heavy workload. This is good for you and good for your organisation.

This workshop will help you to:

• Explore how to stay stay healthy and resilient by nourishing the 5 key areas of wellbeing.
• Understand your personal wellbeing profile - where are you succeeding and which areas may need more nourishment?
• Understand how your environment and behaviour change theory can help you sustain healthy behaviour - it’s not all about willpower.
• Know what works for you and how to make healthy behaviour into a habit, so that staying well at work just becomes part of life.

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Taking a supervisory role is the first step into management - an exciting but often challenging move.

This one-day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out the role effectively.

Learning Objectives

By the end of the workshop you will be able to:

• Describe the qualities of a successful supervisor/first line manager
• Describe the key functions of a first line management role
• Understand the interpersonal skills needed to be an effective manager
• Plan and structure management of others
• Draw up SMART objectives
• Use a structured approach to problem solving
• Understand what makes an effective

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Facilitation covers all the skills and techniques needed to work effectively with groups to deliver effective outcomes and gain the commitment of those involved.

Facilitation skills are essential whether running effective meetings, workshops, solving problems, mediating conflict or gaining consensus to a specific course of action.

This one-day workshop will give you the skills, tools and confidence needed to facilitate effectively. This workshop is appropriate for anyone who needs to work with groups to achieve change and improve effectiveness.

Learning Objectives

• Understand the role of the facilitator and when to use facilitation
• Understand the different approaches to facilitation
• Be aware of the key attitudes and behaviours needed for effective facilitation
• Have reviewed and practised the basic skills needed to facilitate effectively
• Understand the importance of team dynamics in facilitation
• Be familiar with the key tools and techniques that can be used in facilitation

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Any review of essential management skills always puts effective communication close to the top of the list, yet poor communication is at the root of many problems.

This workshop will help managers understand their own communication style, the essentials of good communication and develop their confidence to communicate effectively.

Learning Outcomes: By the end of the workshop managers will:

• understand the essential ingredients of effective communication
• gain an understanding of their own communication style
• have developed their own communication skills
• have gained confidence in how to effectively influence others

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Extensive research has demonstrated that successful organisations practise and encourage a growth mindset.

This is the belief that our basic qualities can be cultivated through effort and help from others. This means that everyone can change and grow through learning and experience.

A coaching approach to management provides a practical way for managers to encourage a growth mindset in their staff and in the organisation as a whole. This workshop provides a simple and effective coaching approach to conversations.

Learning Outcomes

• To understand the growth mindset and how coaching helps to deliver this.
• How to use coaching effectively to:
  • Encourage staff to reflect on and learn from their experiences.
  • To encourage staff to take responsibility for identifying problems and suggesting solutions.
  • Deal with poor performance issues.
  • To gain an understanding of the coaching process and essential coaching skills.

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Assertiveness is not always about getting your own way, but it is about being able to confidently express your own needs.

When people talk about being more assertive, they usually mean:

• How do I resist always saying yes when I really want to say no?
• How do I say what I really think without upsetting someone?
• How do I gain more control in situations that are important to me?

This workshop is about understanding what assertiveness really means to you, and how to be more assertive when you need to be.

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