Syplex Ltd

We are a well-established IT provider, formed in 2000 as an amalgamation of two earlier IT businesses. Based in Cambridge, we deliver high quality consultancy and support services to a wide range of dynamic and innovative organisations. We have the senior experience and technical skills required to provide a comprehensive service to our clients. We mainly focus on helping smaller companies, typically with 10 to 300 users, and we're proud of the long relationships we build with our clients.

ABOUT US

For the past two decades, we’ve grown from two co-founders to a dedicated team of IT consultants, engineers and support specialists. Based in Cambridge, but also serving London, we built up a second team in Oxford in 2012, strengthening our ability to support both Oxbridge cities and their surrounding areas.

From embryonic start-ups to dynamic SMEs and not-for-profit organisations, we’re trusted IT partners chosen for our expertise, reliability and person-centred approach.

Working across sectors, we have a wealth of experience delivering reliable IT management and strategic consultancy. We’re very proud of the long-lasting relationships we have with our clients which are a testament to our highly regarded service.

SERVICES

  • Regular onsite IT Support and Management
  • Consultancy on special projects
  • Assistance in implementation when normal IT resource is constrained, e.g. for office move, cloud migration, new phone system etc
  • Specialist expertise in Cyber Security, Cisco and Meraki networking, Microsoft Office 365, Sharepoint and Teams, VOIP systems, Phishing testing and awareness training, Documentation, IT equipment/software purchasing, Project Management, Data security and compliance, CyberEssentials accreditation, Remote and hybrid working, Exchange Servers, Microsoft Azure, Backup, Veeam

"I've used Syplex for IT support for over 15 years at two different companies I've worked for now, and I wouldn't hesitate to recommend them to anyone looking to use their services."

Anna Stanley-Smith

(From our Google Reviews)


Products and services

Free Phishing Test

Would you like to see how your staff's cyber security awareness stacks up?

Qualifying businesses can get a free sample Phishing test using our preferred tool KnowBe4, which we regularly employ on behalf of our clients.

Get in touch (on 01223 810000 or through https://www.syplex.co.uk/) to schedule your free Phishing test!

Or set one up yourself online now: Phishing Security Test (knowbe4.com)

Find out more

Cyber Security Audit

We have seen increased demand for the implementation of good security practice since recent high-profile breaches (and the extra complexity of GDPR). Our clients want to have confidence in their own systems and processes, and to be able to demonstrate their consideration and compliance to outside parties.

If you are not quite sure where you currently stand in relation to IT security best practice, a Security Audit can help you identify potential weak spots in your current defenses, and show how you can improve. It can also be a useful tool to help you along the path to eventual certification - which is proof to clients and auditors alike that you take IT security seriously and have done everything in your power to prevent breaches.

How does it work?
A senior engineer will spend a day at your office, audit your systems and processes, and deliver you a report based on Cyber Essentials security criteria (for further info on Cyber Essentials, please see https://www.cyberessentials.ncsc.gov.uk/ )

What does it cover?

The scope of this audit covers:

  • firewalls
  • secure configuration
  • user access control
  • malware protection
  • patch management

The engineer will require access to your systems, and time with your senior IT personnel.

After your assessment, the engineer will write up a report with their recommendations for improvement. We will include actionable advice for each point you can improve.

Then what?

Once you have received the report, you will have an accurate understanding of the security of your organisation's IT infrastructure, and awareness of any key vulnerabilities.

You can then use this to:

  • demonstrate compliance/having considered security of your data, 
  • implement changes to improve the security of your systems,  or
  • give to an external IT supplier to implement the changes for you

Want to know more? Visit www.syplex.co.uk or call us on 01223 810000 to discuss.

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Free IT Consultation

Do you feel like your IT doesn't empower you to succeed like you could? Unsure of whether a particular solution would fit your needs? Systems slow or causing frequent irritations?

We can help you figure out the best way forward with a free consultation.

What does a consultation involve?

For a consultation, one of our experienced IT directors would come to your office and sit down with you to discuss your aims. 

We would look at what's already in place, any ideas you have, and where you'd like to see your business in the near future. We also bear in mind the budget, and any other constraints, as well as scalability and future growth plans.

Depending on the size of your business and complexity of your setup, this could take half an hour or half a day! 

After the consultation we will write up our recommendations so that you can take them forward yourself, and also prepare a proposal, so you can see how we would go about implementing them.

Want to see what we think of your systems, and whether we could help you? Give us a ring now on 01223 810 000 to discuss.

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