Momentum Outbound Ltd
Cost-Effective, Managed Outsource Solutions for Sales and Customer Service.
Momentum Outbound empowers businesses to expand their sales and customer service teams efficiently and affordably by leveraging skilled talent from India, the Philippines, and across Africa.
Our outsourced staffing solutions allow companies to access high-quality, dedicated professionals who integrate seamlessly with existing teams, driving growth and customer satisfaction. We focus on delivering tailored solutions that meet your operational goals and align with your brand standards.
Whether you’re looking to scale quickly, manage seasonal demand, or improve customer engagement, Momentum Outbound provides a reliable, scalable solution that supports your success.
Products and services
Outsourced Live Chat/Web Chat
Our live chat staffing service ensures that your business is always available to answer questions and resolve issues—no matter the time of day. Momentum Outbound’s teams are available 24/5, providing professional, on-brand responses that enhance the customer experience and drive engagement.
Outsourced Marketing Support
At Momentum Outbound, we provide expert marketing support designed to help businesses generate demand, enhance brand visibility, and drive high-quality leads. Our team works as an extension of yours, executing targeted campaigns, managing outreach, and optimising digital strategies to deliver measurable results.
Outbound Lead Generation
At Momentum Outbound, we specialise in outbound sales services that drive results. Our teams focus on generating high-quality leads, qualifying them effectively, and setting appointments that convert. We work closely with your internal teams, integrating seamlessly into your existing sales processes while offering insights and suggestions for continuous improvement. By using your CRM systems, we ensure full transparency and accountability in every interaction.
Outsourced Customer Service
Exceptional customer service is crucial to maintaining customer satisfaction and loyalty. At Momentum Outbound, we provide outsourced customer service teams trained to handle everything from technical support to managing help desks. Our experts work across multiple channels—whether it’s email, phone, or live chat—to ensure that your customers receive timely, professional support at all times.