Supporting employees with mental health challenges

Employers in the UK are tasked with balancing their business objectives alongside their legal and ethical responsibilities to their workforce.

Supporting Employees with Mental Health Challenges

Managing employment relationships effectively demands a balance between employee wellbeing and complying with employment laws. Employers in the UK are tasked with balancing their business objectives alongside their legal and ethical responsibilities to their workforce. Mental health is an increasingly significant consideration in this context, and understanding the legal and practical implications of terminating an employee with mental health issues is essential.

Decisions regarding the termination of an employee with mental health challenges must be made with care, ensuring compliance with the Equality Act 2010. This legislation defines certain mental health conditions, such as depression, anxiety, and bipolar disorder, as disabilities if they substantially impact daily activities. Employers are obligated to make reasonable adjustments to support affected employees. A failure to do so may result in claims of discrimination or unfair dismissal.

Before taking steps towards termination, it is advisable for employers to address concerns proactively. For instance, after a period of absence due to mental health issues, a return to work interview provides a structured opportunity to engage with the employee. These discussions can uncover the reasons for absence, explore adjustments to support the employee in their role, and establish a plan for their reintegration into the workplace. Such meetings should be handled with confidentiality and empathy to foster trust and demonstrate genuine support.

Managing sickness absence is another area where employers need to act thoughtfully. Questions such as how many sick days before disciplinary action is appropriate are common. However, there is no universal threshold, as each situation must be assessed individually. Factors such as the nature of the illness, its connection to mental health, and the impact on business operations should all be taken into account. Clearly communicated sickness absence policies can set expectations and guide decision-making in a fair and consistent manner.

Employers might also consider alternative working arrangements to accommodate employees experiencing mental health difficulties. Options such as annualised hours or a fixed term contract can provide flexibility and support. Annualised hours allow an employee’s working time to be spread across the year, accommodating fluctuations in their capacity to work. Similarly, a fixed term contract can offer a temporary arrangement, enabling both parties to evaluate its suitability. These approaches can demonstrate a commitment to supporting employees while maintaining operational needs.

In certain cases, redeployment or adjustments to the employee’s role may be explored. Taking these steps illustrates a willingness to support the individual and can help mitigate the risk of disputes. However, if termination becomes the only viable option, it is essential to follow a fair and transparent process. Employers should keep thorough records of all actions taken, including discussions, adjustments, and any occupational health assessments. Such documentation can serve as evidence that decisions were made responsibly and not hastily.

Positive discrimination is another consideration for employers striving to create an inclusive workplace. While giving preferential treatment to individuals with protected characteristics, such as mental health conditions, is generally not permitted under UK law, positive action is allowed. Positive action enables employers to implement measures such as targeted support or training for underrepresented groups without breaching legal boundaries. Any such initiatives must be carefully planned to comply with legislation and promote genuine equality.

Encouraging mental health awareness and fostering a supportive workplace culture can help prevent disputes related to mental health. Training managers to identify signs of mental health challenges and providing them with the tools to offer appropriate support is a practical step toward achieving this. Employees who feel understood and valued are more likely to remain engaged and productive, which benefits both the individual and the organisation.

In summary, managing employment matters involving mental health requires a balanced approach that combines sensitivity, legal knowledge, and a genuine commitment to supporting employees. 

Contact our experts for professional advice on dealing with workforce management issues, or with any employment law or UK immigration issues affecting your organisation, such as:

Contracts, Hours and Pay

Holiday, Sickness and Leave

Health and Wellbeing

Dealing with Problems at Work



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