Country: Philippines, Business Unit: Technology, Vacancy Type: Permanent, Salary: PHP 52,000 - PHP 69,000, Advertising End Date: 2024-09-04T01:00:00, Location: Manila, eArcu Vacancy Reference: 4948Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.
We're looking for an Incident Management Senior Analyst to join our IT Service Management team. In this role, you'll be the key person guiding the resolution of critical incidents, ensuring smooth communication across teams, and helping restore services quickly. You'll also play a big part in analyzing incident trends, improving processes, and working closely with others to prevent future issues. If you're passionate about finding solutions and want to be part of a team where your contributions truly make a difference, we'd be excited to welcome you aboard!
Why Cambridge?
We're looking for an Incident Management Senior Analyst to join our IT Service Management team. In this role, you'll be the key person guiding the resolution of critical incidents, ensuring smooth communication across teams, and helping restore services quickly. You'll also play a big part in analyzing incident trends, improving processes, and working closely with others to prevent future issues. If you're passionate about finding solutions and want to be part of a team where your contributions truly make a difference, we'd be excited to welcome you aboard!
Why Cambridge?