The Office of External Affairs and Communications is looking for a Web Engagement Manager (Temporary Cover) on a secondment basis for 4 months to be responsible for maintaining and improving the University's main external website (www.cam.ac.uk), during the absence of the substantive postholder.
The Web Experience Manager (Temporary Cover) will use search engine optimisation and user-experience principles to ensure that content the University publishes to its external audiences is up-to-date, available through search engines and that it meets users' needs. In doing so, they will produce and deliver strategic communications through online channels, in order to deepen the University's relationship with its key audiences.
The role-holder will ensure that the University's online content is created to meet its readers' needs and that it is clear, simple and easy to understand. They will act as the subject matter expert on content design and evaluation for cam.ac.uk and a portfolio of other University websites, and lead on web campaign analysis. They will work closely with content authors to identify training needs or content design improvements that maximise the external visibility and user-friendliness of the University's news, research and other priority content.
The Office of External Affairs and Communications manages the University's external communications worldwide, demonstrating Cambridge's contribution to society through its pursuit of education, learning and research at the highest international levels of excellence.
This position is available on an internal secondment for a duration of 4 months, on a 4 days per week basis, although we would be open to applications from those able to work 3 days per week and also to flexible working. Our standard working days in the team are Monday to Friday, with a hybrid attendance policy.
Whom we're looking for:
To succeed, you will have extensive experience of editing, summarising and adapting content for consumption on web channels, producing outputs that are accessible and user-centred. You will have extensive knowledge of using one or more web content management systems, as well as experience in search engine optimisation (SEO) and content optimisation to improve users' 'journeys' across one or more websites. You will also need to have excellent oral and written communication skills, with the ability to write for a range of purposes, styles and audiences.
You will be able to work effectively both independently and as part of a team, and have strong listening and data synthesis skills. You will demonstrate excellent interpersonal skills, including diplomacy and discretion, giving you the ability to work with staff and other stakeholders at all levels, and be comfortable with managing multiple competing priorities effectively. Attention to detail and high standards of accuracy are also essential.
Experience of using accessibility and SEO audit software, and a desire to set new standards through incremental improvement would also be an advantage. Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please email William Kerslake, Web Experience Manager, William.Kerslake@admin.cam.ac.uk
Please quote reference AR43652 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.