Effective Communication

Overview

Communication plays a fundamental role in all aspects of business. It provides a clear vision for the organisation and motivation to achieve results. It is essential for innovation, co-operation, and positive relationships both inside and outside the organisation. In essence, effective communication is a fundamental skill for personal and organisational success.

Excellent course would recommend to others. Instructor was easy to talk to and group was very well balanced.

Who Should Attend?

This course is appropriate for anyone who wants to know more about effective communication, and how to develop their interpersonal communication skills. Whether you are a manager, a team leader or a new team member, this course will help you to become a more effective influencer and successfully navigate the organisational world.

Learning Outcomes

By the end of the training course, you will:

• Understand the essential skills of good communication
• Have developed your individual communication style
• Know how to embed positive communication in your organisation

Course Content

Effective communication and organisational success

• What is effective communication?
• What are your communication challenges?

Personality and communication

• An introduction to the Myers Briggs personality framework
• Understanding your communication style, including your preferences and strengths
• Flexing your communication style and tailoring your approach

Refreshing communication essentials

• Body language and cross-cultural perspectives
• Active listening and insightful questioning
• Giving effective feedback

Making the most of meetings

• Preparation and meeting structure
• Getting what you need from meetings - sharing your views, staying on track and getting clarity

Pre-work

All participants are required to complete the Myers Briggs Type Indicator prior to the course date. Access to and instructions to complete the report are supplied to participants before the course.

The session was very engaging, and included good practical exercises

*Membership from £100+VAT per annum - join now and save on training