Overview
Communication plays a fundamental role in all aspects of business, and as so much of our communication is now virtual, it is even more important to get it right.
Communication provides a clear vision for the organisation and motivates employees to achieve results. It is essential for innovation, co-operation, and positive relationships both inside and outside the organisation. In essence, effective communication is a prerequisite for company success.
"Excellent course would recommend to others. Instructor was easy to talk to and group was very well balanced."
Learning Outcomes
- Understanding the essential skills of good communication
- Focusing on developing your individual communication style
- Learning how to embed positive communication in your organisation
Content
Effective communication & organisational success
- What is effective communication?
- What are your communication challenges?
- Verbal and non-verbal communication
Personality and communication
- Understanding and flexing your communication style
The Essential Skills
- Understanding body language
- Active listening & questioning techniques
- Giving and receiving constructive feedback
Effective Influencing
- How to get your message across
- Cross-cultural variations in communication
- Effective influencing in meetings
Communication and organisations
- Understanding your own communication style
- Making the most of meetings
- What is your communications culture?
- Strengthening your virtual communications networks
Pre-work
All participants are required to complete the Myers Briggs Type Indicator prior to the course date. We will supply instructions and access to the report.
| Duration | 1 day |
|---|---|
| Member* cost pp | £360+VAT |
| Non-member cost pp | £540+VAT |
| Details | Free parking, lunch provided |
*Membership from £100+VAT per annum - join now and save on training