Outline
Change is often treated as another project to be managed and completed within a defined time period. In reality, change can be a messy, people-oriented set of challenges which develop and grow over time. This workshop aims to explore the knowledge and skills which are required to successfully manage and lead during periods of change.
A series of models and concepts will be discussed, demonstrating current thinking on the subject of change. Space for personal reflection and action planning will also be created throughout the workshop.
Objectives
By the end of the course, you will:
- Recognise your role as a manager and a leader during periods of change
- Understand how to proactively manage the change process and build resilience
- Learn how to support others and maintain productivity through change
Course Content
Context Setting
- The central role that leadership plays in the change process, including setting direction, supporting others to perform, and influencing the outcome
- The need to manage flexibly and responsively within an environment of uncertainty, risk and change
Managing the Transition
- The three-stage change process (William Bridges) and the change transition curve
- Managing expectations of ourselves and our staff
- Understanding, anticipating, and dealing with resistance (ours and others) in a constructive way
- Strategies for building and maintaining resilience in self and others
- The impact of other issues on organisational change and performance, including culture, individual differences, and organisational politics
Exploring Our Response to Change
- Individual reflection on your personal response to transitions
- Recognising differences based on personality types
How to Support Others through Change
- Communicating the changes effectively
- Listening and helping people work through their concerns and issues
- Coaching and facilitating change within the team
- Dealing with barriers and building support for change
- Differentiating your approach to manage different personality types
- Actively championing and role modelling change
In-House Information
This course is available for in-house delivery at a cost of £1,980+VAT for members, reflecting their learning discount. Please contact us for more information about non-member pricing.
The only additional cost is facilitator expenses, such as travel, where applicable. The course can be delivered in person or virtually for a maximum of 12 delegates.
We often expand this course into a more comprehensive change management program, incorporating a series of tailored workshops designed to support a specific internal change process. For example, a large biotech company recently ran an extended version of this course over a six-month period, with regular half-day sessions to guide their team through a major laboratory site relocation.
These additional sessions provide structured support, helping teams navigate change initiatives, reflect on progress, and realign strategies as needed. Our approach is flexible. Some organisations require targeted support during a transition, while others use the course to equip managers with the skills to foster resilience in an evolving workplace.
To learn more or discuss your specific requirements, please get in touch with us.
The Trainers
This course is facilitated by Paul Sanderson and Liz Smith.
Prior to setting up an independent learning and development consultancy, Paul held a variety of senior management positions at Sainsbury’s, Aviva and TXU Energy. Throughout his extensive career, his focus has been on improving performance through the coaching and development of people, supported with well-designed processes. Paul possesses several qualifications and accreditations, most recently EMCC Senior Practitioner, as well as the MBTI, Insights, Quintax and Belbin profiling tools.
Liz has over 30 years’ experience and has held several in-house senior roles in HR, management and organisational development. For the past 20 years she has been working as an independent consultant. She specialises in designing and delivering bespoke programmes to enhance individual, team and organisational effectiveness. Liz mostly works with scientific, technical and professional organisations, and has also recently been a Visiting Tutor in Leadership Development at Henley Business School