Carly joined The Cambridge in March this year and leads the Society’s ambitious plans for mortgage growth.
“I’m delighted to have the opportunity to come to The Cambridge to lead the Lending team and streamline its processes to make it easier for more people to have a home,” said Carly.
“I am constantly impressed by the passion and desire shown by everyone in the team, and across the Society, for continuously putting its members at the heart of everything it does.
“Working in an organisation that’s committed to the Women in Finance Charter and celebrates diversity, inclusion and wellbeing was a key factor in my decision to join The Cambridge. I think it benefits customers, our culture and Society.”
Chief Executive, Peter Burrows, said: “We are delighted to welcome Carly to our team. She brings a unique combination of strong financial leadership in the mortgage market with a community-first attitude. I am confident she will make a difference to our lending proposition, to the benefit of the Society and its members.”
Since joining The Cambridge, Carly has led the implementation of its Consumer Duty compliance. The new Duty sets higher and clearer standards of consumer protection by putting the needs of customers first.
She started her career as a cashier at Barclays in 2008 before achieving promotion to its personal finance team.
Carly has over 15 years banking experience and joins the mutual from Allica Bank where she worked as its mortgage operations manager. Carly developed its lending team from the ground up by delivering the effective processing of commercial mortgage applications.
She is tasked with making mortgage applications at The Cambridge easier to ensure a smoother lending process for its customers, intermediaries, and brokers.
The Cambridge has also appointed Tom Llewelyn as its new Company Secretary and Head of Governance, and Fred Holland has been appointed as its new Head of Operational Risk.
Tom achieved promotion at the Society in February, having previously held the title of Operational Resilience Manager. He will continue to ensure the Society meets all its governance and compliance obligations.
Fred joined the mutual in February this year to lead its evolution of a sophisticated three lines of defence model. His focus is on ensuring the Society remains a trusted mortgage provider and a safe place for its customers to keep their savings.
