The first of Citystay’s developments comes in the form of a launch of a brand design-led and user-experience driven website. The fresh, new and fully-optimised website design is centred around delivering a simple booking process, from any device.
Citystay Operations Manager, Declan Fitzhenry commented ‘Citystay has developed an excellent reputation for delivering an outstanding guest experience. We felt it was time to redesign our website to further enhance our guest’s digital experience. Citystay believe that the ability to simply and securely book apartments online is now integral to a guest’s experience.’
As well as promoting a simple booking procedure, Citystay’s new website has enhanced yet simplified the way their award-winning apartments are displayed as well providing information on local Cambridge events and activities.
Managing Director, Zak Jacobs of design agency Red Alien said: ‘Having worked with Citystay on a number of projects in recent years, we were delighted to be selected to rebuild their website which sees a real improvement in the visual design and enhances the visitor’s user experience. The site is now easily scalable, which will help support Citystay as they continue to evolve and grow their award-winning apartment portfolio.'
Guests, corporate clients and agents alike are able to access Citystay’s increased functionality being able to login and access their reservation history, financial reports and much more, particularly important in the current political climate – where corporate duty of care is paramount.
Alongside the new website, from early September, all Citystay’s apartments will each contain personalised tablets designed to deliver added value to Citystay’s in-apartment service and experience.
The transactional portal allows guests to easily order additional services, book their free punting trip (included in each Citystay reservation), access instructional videos for appliances, find out information and recommendations on local attractions, restaurants and cafes, order food at specially discounted rates and send map links directly to mobile/cell phones.
Neil Fernandez, Citystay Managing Director commented on the tablets saying ‘A fundamental belief of Citystay’s is that our guests' experience should extend beyond the four walls of our serviced apartments. Our guests will now more easily experience our wonderful city of Cambridge, making our goal of delivering “a home away,” a reality.’
CEO of technology provider YourWelcome, Henry Bennett said, ‘We are delighted to be partnering with Citystay. Citystay are an award winning serviced accommodation provider and we look forward to working closely to continue to innovate to deliver the highest quality guest experience.’
Citystay is the leading provider of Serviced Accommodation in Cambridge and has, since inception in 2008, developed a cherished reputation for delivering an outstanding and award winning guest experience. For more information, please visit Citystay’s new website.
Citystay – Corporate Accommodation Specialists
www.citystayuk.com | +44(0)1223 420920 | info@citystayuk.com
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