Citystay has been providing serviced apartments in the Cambridge area since 2008 and currently operate over 50 luxury serviced apartments in 12 locations throughout the City. This prestigious industry award is the latest in a string of achievements for the company.
Citystay, along with 16 other providers, including major global operators, were shortlisted for the ‘Guest Experience’ award. The criteria for the award was based on guest feedback and evidence of what goes into making each guest’s experience, from initial contact through to check-out, memorable. After adjudication by an independent panel of judges in the weeks running up to the event, Citystay were declared the winners on the night.
MD Neil Fernandez, one of the founders of the company, said ‘We are all very proud of this award, providing exceptional customer service and delivering an outstanding guest experience is the foundation on which our business exists. Companywide dedication and hard work has gone into winning this esteemed award and it is great for our team to have that recognised in such a way.’
Citystay is set to continue its success with plans for expansion into new locations in the New Year, boosting its already impressive portfolio of luxury serviced apartments throughout the City, designed to give a true ‘home-away-from-home’ feel.
With the new accreditation in tow, Citystay can now lay claim to not only being the leading provider of serviced accommodation in Cambridge, but one of the leading providers across the entire serviced accommodation nationally.
The ASAP awards are part of their annual convention which seek to further develop the Serviced Apartment Industry, which, in a recent report from global property company Savills, has been described as the fastest growing in the UK. James Foice of the ASAP quoted that the judges were hugely impressed with the quality of entries for the awards this year. The winners were notable for their absolute dedication to providing a great customer experience. He went on to congratulate the winners, who demonstrated why this industry is achieving such success and traction in the wider travel industry.
Citystay would like to thank all its customers for their continued and loyal support and would like to invite those who have not yet experienced its award winning apartments and guest experience to do so into 2016 and beyond.
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