Due to the rise of the Serviced Apartment Sector, consumers sought assurance in the product and so the ASAP launched Quality Accreditation to the industry in 2014. The goal being to drive up, maintain and inform standards around bookings, facilities and health and safety.
The ASAP Quality Accreditation Programme is the leading global quality assessment, reporting, recognition and accreditation system for the serviced apartments, corporate housing and executive suites sectors of the hospitality industry.
Citystay is proud to support this fantastic scheme and is delighted to have been Quality Accredited each year since the programme began!
The detailed assessment covers all aspects of the way Citystay conduct business, from the sound internal infrastructure; the health, safety and insurance policies; practices and procedures providing necessary protection to guests and employees alike; through to the quality of the apartments themselves, their furnishings & décor; the standard of the housekeeping and how well the guest experience is delivered.
The Quality Accredited Logo is developing into one of the most important ‘marques’ in the Serviced Apartment Industry globally thus ensuring consumer confidence that, each time someone stays in a Citystay Apartment, they stay with confidence in the outstanding level of accommodation and customer service.
For corporate or leisure travel to Cambridge, consumers can be confident that Citystay are delivering a consistently high standard of customer care, comfort as well as ensuring that all health and safety requirements of a global mobility policy are met.
Citystay would like to extend a heartfelt thank you to all their loyal customers who have supported them in the last 12 months and look forward to continuing to lead the way in the Cambridge Serviced Apartment market over the coming months.
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