With responsibility for the HR function, Chris will concentrate on advancing both Domino’s employee development framework and its leadership and talent strategies, which he believes are central to the company’s ‘Do more’ commitment to delivering best-in-class customer satisfaction.
Speaking about his appointment, Chris says: “I am delighted to join CEO Robert Pulford and the Domino team. Domino has such a strong track record on innovation and customer focus, with great people at its core.
“It’s an exciting time to join, as we move forward into the next chapter in our journey, with an enhanced focus on global strategic organisational development. With so many opportunities ahead for the business, I’m looking forward to what the team can achieve.”
Multilingual, with a degree in Russian, French, and Economics, Chris has had exposure to human resources on a global level, having lived and worked in Italy, Russia, and France. After starting his career in IT, he made the move into HR in 2001 whilst working for a merging Anglo-Italian electronics company where he remained for 11 years, during a time of significant international expansion.
In 2012, he joined the HR team at Illinois Tool Works (ITW), a US-headquartered, global manufacturer of industrial equipment and consumables. As Global HR Director for the Powertrain Automotive Segment, he played a pivotal role in establishing strong and diverse leadership teams and building HR capabilities.
Hilary Wright, who led the HR and Facilities teams for the last three years, was pivotal in helping Domino drive a strong people focus, establishing the company’s core learning and development programmes.
Chris adds: “Hilary put in place a solid HR team and many great people initiatives, during a period of significant change. I’m very fortunate to be in a position to build on strong foundations.
“The executive team is already going through a process of reviewing our purpose, brand and values, so it is the perfect time to reassess how our leadership behaviours and talent strategies can support this work. Research clearly indicates that if you want to improve the support to your customers, begin by supporting employees to succeed and grow, and so that’s a key focus for me in my new role.”