Workplace investigations play an important role in resolving disputes at work. If conducted properly, investigations can help to protect the interests of the organisation by identifying wrongdoings and to support the employer with fair, objective and informed decision-making. Handled poorly, however, workplace investigations have the potential to create legal risk and serious reputational harm.
While every investigation will be unique in its facts and circumstances, there are general principles that should be followed to help manage risk and safeguard positive workplace relations.
This workplace investigation guide outlines the process and actions that employers of all sizes should follow when carrying out an investigation into allegations of workplace wrongdoings.
What is a workplace investigation?
Workplace investigations are fact-finding exercises that collect all the pertinent information and evidence relating to an alleged misdemeanour. Making decisions on a workplace disciplinary or grievance without completing a reasonable investigation can render any subsequent decisions or actions taken unfair or unlawful, which can expose the organisation to the risk of legal action.
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