PACT Finance’s challenges
As a new commercial finance brokerage, PACT Finance faced the daunting task of establishing compliance and sales processes from scratch. The company, having started trading only recently, had no existing frameworks to manage the rigorous demands of regulatory compliance effectively.
Upon joining White Rose Finance as an Appointed Representative (AR), PACT was introduced to Doc2. Before this partnership, Guy Sandys, the owner and director, was deeply concerned about how they would handle compliance given their limited resources. The prospect of developing numerous complex documents manually for each client interaction loomed large, posing risks of errors and non-compliance.
The anticipated manual processes threatened not only to consume excessive amounts of time but also to hinder their responsiveness to client needs—critical for a new business aiming to establish its credibility and customer base in the competitive finance brokerage sector.
Moreover, the stress of managing compliance without an efficient system was a major concern for Guy, potentially diverting focus from crucial sales activities and impacting overall business growth.
How Doc2 solved these challenges
With Doc2, PACT Finance experienced a radical transformation in handling compliance and sales documentation. The platform’s intuitive design meant that Guy could get up and running within just 30 minutes after a brief training session.
Doc2’s automated systems allowed for rapid generation and distribution of compliant documents. This efficiency not only saved significant time but also ensured accuracy in every customer interaction, thereby maintaining high standards of compliance.
The integration of compliance into daily sales activities became seamless with Doc2. Tasks that were anticipated to be cumbersome were handled effortlessly, allowing Guy to focus more on sales without the constant worry about regulatory adherence.
Doc2’s impact extended beyond just operational efficiency; it instilled a newfound confidence in handling compliance, transforming what was once a major concern into a well-managed aspect of their business process.
"Doc2 is absolutely crucial for ensuring we are compliant in everything we do while allowing us to focus on our sales without compromise."
Guy Sandys, Owner/Director, PACT Finance
