When was the last time you walked in your customers’ shoes?
How comfortable were the steps you took? How easy was it to complete your journey?
Cambridge - a popular destination for global event planners
The conference and meetings bureau for Cambridge and the surrounding area was invited to join the MeetEngland pavilion for one of the leading industry events of the year, held at ExCel recently.
Deloitte appoints new senior partner for the South East region covering Cambridge, St Albans and Ipswich
Deloitte has appointed Fran Cousins as the new senior partner for the South East region - the first woman to hold this senior position in the region.
Opportunities in China’s beauty value economy
What are the drivers for the phenomenal growth in China's hair care, anti-aging, and aesthetic medicine and cosmetic surgery markets?
Charity Shop Manager shares her story
Arthur Rank Hospice Charity Shop Manager, Billie, shares her personal story ahead of the Chariots of Fire Repay Race in Cambridge 2022
US2U Consulting Podcast - Managing Generation Z
US2U Consulting release a new video podcast episode.
Are you measuring what matters most to your customers?
Service delivery is all about thinking like your customers. How do we know if you're getting this right? Especially now that the impact of Covid has changed so much. One important question to ask yourself is this... Are you measuring what matters most to your customers?
An important update on fit notes from employees
Just when you feel you’ve got fit notes all figured out, there is a change coming that needs your attention.
Exciting times ahead for Granite 5 as they reveal new look and new team
The Granite 5 teams says: The pandemic was a time of learning for all of us. It has given the world a chance to reflect, and the opportunity to make positive changes. Cambridge based digital marketing agency, Granite 5 has taken stock of its 22 years of experience and has come back refreshed and more vibrant than ever, with a new brand, a new website, some exciting new team members and a new base…
The Smart Home is coming of age, but how do you monetize it?
The Smart Home - driven by advances in IoT - has finally come of age. Connected products have opened up a new world of convenience for the consumer and also the possibility of new revenue streams for product manufacturers. However, the potential monetization of the highly connected consumer remains largely untapped. So, this short article explains how to reorganize and retool in order…
Meet Cambridge welcomes International Association Conferences this summer
The official conference and events bureau for Cambridge and the surrounding area is preparing to welcome around 850 delegates at three international association conferences during August and September.
Busy Bee Recruitment introduces their new look and brand
The team at Busy Bee Recruitment says: we are thrilled to announce our new brand. The same morals, high level of service but with a new improved image and set of goals! We hope you like our new look as much as we do... After 5 successful years in business we have flourished through expansion and the time felt right for us to reconsider our brand offering against our core values.
Installed base management - The key to unlocking aftermarket revenue growth
Selling aftermarket products and services remains one of the most overlooked sources of revenue growth for equipment manufacturers. From spare parts and software upgrades to additional services and extended-warranty programs, these aftermarket opportunities potentially represent millions of pounds of untapped profits in both consumer and industrial sectors. The key to unlocking this veritable…
Salaries increase as recruitment and retention become more difficult for accountancy firms in East Anglia
Accountancy training firm First Intuition has released the findings from its most recent salary survey of employers of accountants.
Judging the UK Business Awards
The UK Business Awards take place on 1st and 7th July 2022. The awards showcase business achievements and best practices from companies across the UK, This year is special for us as Chris Dunn has been invited to join the judging panel.
How to take customer service from a cost centre to a competitive advantage
Customer service and business performance are inextricably linked. The big question is… Does your organisation view it primarily as a cost to be managed or a source of competitive advantage?
Vavoom offer to Cambridge Network members - free design consultation
A 30 minute consultation on initial graphic design projects.
What is consumer-centricity and how do you achieve it?
These are two questions that manufacturers are constantly grappling with. Chris Dunn recently co-authored a white paper on this very subject with Olga Potaptseva, a Top 25 CX Global Influencer. Download the full article from the Chris Dunn Consulting website or read on for a short summary.
Is your data secure?
The last thing you want to do is to inform a client that their data has been stolen from your systems.
Breaking free from travel and tourism - Visitor attraction research set to improve online experiences
Rubber Cheese announces the launch of the 2022 Visitor Attraction Website Survey, a new piece of gap analysis research looking into what ‘good’ looks like for visitor attraction websites.
New scales from PCE Instruments can be verified for trade
PCE Instruments expands its range of legal-for-trade scales by several models.
PwC volunteers give up their day to support EACH
It was part of PwC Cambridge’s ‘One Firm One Day’ initiative, where staff are given a few days a year to volunteer and fundraise for local community causes.
Topping out ceremony signals new high for Almshouses at Dovehouse Court
A Cambridge charity is celebrating reaching a significant milestone in the building programme for its new almshouse development in Girton, with a Topping Out ceremony held on-site.
Take the next step in your impact journey with Allia’s Accelerator
If you are a founder of an impact start-up - one that is focused on addressing urgent environmental or social challenges, and you would like free mentoring, advice and workshops to help you focus and grow, check out Allia's Impact Accelerator.
First Intuition expands its portfolio of training programmes by launching Digital Finance and Data Analytics courses
The award-winning accountancy training provider has added two new courses to its portfolio of training programmes for accountants and finance professionals. Digital Finance Essentials and Data Analytics in Finance will join First Intuition’s range of Post-Qualification Education programmes designed to help accountants to keep their knowledge and skills current and relevant.