Cambridge digital marketing agency Sookio won Gold for Service Excellence at the SME Cambs 2022 business awards, with Founder Sue Keogh picking up Silver for Business Person of the Year.
Highly respected for their expertise in digital content, strategy and training, the agency was a finalist in three categories:
- Service Excellence>>>Gold winner
- Business Person of the Year for Founder, Sue Keogh<<<Silver
- Business of the Year (Under 50 Employees)
Backed by the Cambridge Independent, the ceremony was held at Cambridge Country Club on 13 October 2022, with the awards won by Sookio sponsored by Barr Ellison and Ilux IT.
“I can’t tell you how proud I am,” says Director Sue Keogh. “We’ve always put a focus on looking after our clients and ensuring we deliver an outstanding level of service, but in the last year we’ve taken so many steps behind the scenes to finetune our processes.
“Winning Gold for Service Excellence means a great deal to all of us because we have always, always put the client first, putting ourselves in their shoes and coming up with solutions to their problems. Being the size we are means we are nimble and can act quickly too, making sure that everyone gets a personal service.”
It’s been a busy year for the digital marketing agency, who moved from their Mill Road HQ to St John’s Innovation Centre in March 2022 and have recently relaunched their website with the new tagline, Untangle your thinking with the experts in digital marketing.
- Highly effective digital marketing campaigns with the NHS, University of Cambridge Museums, Huntingdonshire and South Cambs District Councils, and Eastern Learning Alliance
- Filming for Innovate UK Edge at the London Stock Exchange, and HRH Prince Charles at King’s College Chapel
- Hosting work experience programmes for 40+ students
“Our virtual work experience for graduate level, Agency Bootcamp, is now in its third year,” continues Sue Keogh. “I was so pleased to be able to extend this to school age students, working with Form the Future to make it happen.
“It’s such a challenging time in the economy, but despite that we were still able to look outwards and do what we could to play a positive role in the community. It’s easy to say you have good values as a business – but it means nothing unless you take action.”
Next stop, Wembley. Being Gold winners, Sookio is now entered into the Nationals in December, where they are already finalists in Customer Service category.
