Country: India, Business Unit: Operations, Vacancy Type: Permanent, Salary: Competitive, Advertising End Date: 2025-04-30T01:00:00, Location: New Delhi, eArcu Vacancy Reference: 5886Job Title:
Sr. Customer Service Executive
Department / Business Unit:
Operation
Location:
Delhi
Reports to (job title):
Sr Manager- Customer Service
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
JOB PURPOSEAs Sr.Customer Service Executive – Customer Service, individual will establish and nurture strong connections with Customer, Sales and Internal Team to ensure providing timely service related to Customer Orders/Queries with quality and perfection.This role is to manage and execute all functions related to Customer Care Service.
DIMENSION
Financial
No direct financial targets
Staff
Individual Contributor
Other
NA.
Sr. Customer Service Executive
Department / Business Unit:
Operation
Location:
Delhi
Reports to (job title):
Sr Manager- Customer Service
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
JOB PURPOSEAs Sr.Customer Service Executive – Customer Service, individual will establish and nurture strong connections with Customer, Sales and Internal Team to ensure providing timely service related to Customer Orders/Queries with quality and perfection.This role is to manage and execute all functions related to Customer Care Service.
DIMENSION
Financial
No direct financial targets
Staff
Individual Contributor
Other
NA.