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The state of customer satisfaction in the UK
Chris Dunn writes...yhe latest report by the Institute of Customer Service on the State of Customer Satisfaction in the UK paints a grim picture. Customer satisfaction is continuing to decline and now stands at a 9-year low. The sad fact is that despite all the talk of 'driving s...
EY ITEM Club Winter Forecast
Summary- while challenges remain, the UK’s period of economic stagnation is slowly coming to an end. ...
How to go Vegan For Veganuary
Plus a Vegan recipe: Quorn and Chickpea Stew
An update - Portugal minimum salary
Do you have staff in Portugal ? Cambridge based Le Cheminant International www.lecheminantinternational.com has advised some Portugal 2024 payroll changes. ...
Why bother using psychometrics in the world of employee relations? Conflict is expensive
By Claire Vane, Integrated Resources
Energy for impact - the antidote to the annual appraisal
Annual appraisals can do more harm than good because they tend to amplify employee dissatisfaction. According to Gallup's latest State of the Global Workplace report, a staggering 90% of UK employees feel disengaged from their employers. ...
Creative Places enters new era with the appointment of new partner and the retirement of co-founder
Seb Denby is promoted to Partner as co-founder Jonathan Burroughs retires.
Could someone you know be our next EY Entrepreneur Of The Year™ UK?
EY is searching for unstoppable entrepreneurs who create long-term value to participate in the 2024 experience – those who are driven by their desire to better the world around them and inspire innovation without limitation, who have built something truly remarkable and stopped at nothi...
Conscious Communications expands its client portfolio with notable appointments
Conscious Communications, the Cambridge-based B Corp certified PR and marketing agency, has kickstarted 2024 with the addition of a number of esteemed organisations to its growing roster of clients. The new clients include British Antarctic Survey, Anglia Ruskin University, Cambridge Op...
Check out Allia’s fully funded business support programmes for entrepreneurs across Cambridgeshire, Peterborough and Huntingdonshire
Whether you are looking to move towards more environmentally sustainable business practices on your journey to Net Zero, a social entrepreneur wanting to start their own business, or founder wanting to grow and amplify impact – we have the programme for you! Through joining one of All...