Customer experience
Are Rural Community Heating Networks Sustainable? (Swaffham Prior)
What were the key challenges and benefits from the Swaffham Prior Heat Network project? ...
How do you build a trusted global supply chain? $100m might help
Off the back of their recent $100m fundraise, Nick Kingsbury sits down with Tom Morrison, Director of Business Development at Altana, to discuss how they have developed a shared source of truth by mapping the global supply chain. ...
A business to business energy consultancy improves accuracy of data and speed of sales with API integration
EcoSave was burdened with a time-consuming sales process. Each sales call had to be recorded and checked to form a binding verbal energy contract. A prepared ‘script’ was read out to clients as part of the sales process. Content had to be manually entered which resulted in errors ...
Support platform for business owners combines registration with contract creation
Doc2 shares how they helped a company eliminate errors and speed up issuing contracts. ...
Connect with any audience - be present
You'll make a much better connection with your audience, your partner, your interviewer or even your boss by just putting your phone away and really noticing them. As an added bonus, you'll experience life more richly too. Sounds good, doesn't it? https://youtu.be/qAetlWbIFM4 &...
Cambridge & Huntingdon based property consultancy Rapleys repositions business
Rapleys repositions, rebrands and commits to growth drive centered around people, infrastructure and clients ...
Grub Club Events - Bread, Jam and Everything
A delicious evening of food, drink, and networking. Grub Club is a must-attend event for the food industry. Tickets £60. ...
Measuring the revenue benefits of customer experience
What's the revenue return on your investment in CX? Your CX dashboard may be showing an improving picture in terms of NPS, CSAT, CES, and star ratings. All of which would indicate that your customers are becoming more satisfied and more loyal over time. But how can you be sure that ...
VBuddies Beta Testing
VBuddies is a social metaverse edtech platform connecting young people to exchange languages and culture. VBuddies is inviting schools in the UK, France and Spain to test our platform. VBuddies platform can be accessed via mobile phone, computer, iPad and Quest. ...
Sookio scoops Gold and Silver at SME Cambs 2022 awards
Cambridge digital marketing agency Sookio wins Gold for Service Excellence at the SME Cambs 2022 business awards, with Founder Sue Keogh picking up Silver for Business Person of the Year. ...