About ARU:
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About the Role:
We’re proud to be one of the UK’s leading providers of Degree Apprenticeships, working in partnership with professional bodies and some of the biggest names in industry and public services. We currently work with over 850 regional and national employers to offer a wide range of future relevant degree level programmes that have been designed to meet the needs of today’s employers and provide exciting career development opportunities for over 6,000 apprentices.
The Degrees at Work team have an exciting opportunity within the School of Apprenticeships for a motivated and committed individual to join the team supporting the onboarding of our apprenticeships.
As one of our Degree Apprenticeship Onboarding Coordinators, you will play a central role in the onboarding of our new apprentices, ensuring that they receive excellent service as they pass smoothly through the necessary processes before they begin their learning programme. You will ensure that ARU have all the documents, data and information required and that contracts and other documents are compliant with the Apprenticeship Funding Rules. You will manage and maintain accurate records for each apprentice throughout their learning journey. You will also support internal audits to identify potential issues and seek solutions with our Business Operations Team to ensure apprentice data is current and complete.
This is a team-based role, working closely with colleagues within Degrees at Work, the Business Development team, Admissions and other School of Apprenticeship colleagues to identify, develop, and administer systems and processes that support our service to employers and apprentices.
You’ll have a degree or be part qualified in a relevant professional qualification and demonstrable appropriate level of experience and evidence of CPD. You will be a team player who builds successful working relationships with colleagues. With a flexible, proactive approach to work, you will have a keen eye for detail, be highly organised and motivated as well as having experience of planning your own workload.
You will have extensive previous administration and customer service experience and be confident in using IT systems such as Microsoft Office products. You will have the ability to understand and interpret large data sets and experience of continuingly improving business processes. You will also have excellent communication and interpersonal skills, a can-do attitude and excellent problem-solving skills.
Informal enquiries can be made to Leanne Evans, Apprenticeship Onboarding Team Leaver at leanne.evans@aru.ac.uk
Find out more about working with us and how we recruit
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.
We value diversity at ARU and welcome applications from all sections of the community.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
Committed to being inclusive and open to discuss flexible working.
We reserve the right to close this vacancy once we have received sufficient applications.
Guidance Notes:
For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.