What does the latest UK Customer Satisfaction Index tell us about the state of CX right now?
Chris Dunn Consulting Services writes...The Institute of Customer Service has just published its latest UK Customer Satisfaction Index (UKCSI). Customer satisfaction has plummeted!
Skills-based volunteering: How free consulting can be a competitive advantage
Skills-based volunteering is emerging as a powerful way for companies to do good in their communities while simultaneously enhancing their business and workforce. This innovative approach taps into employees' professional expertise to meet pressing needs at nonprofits and charitable organisations through pro bono consulting.
6 Golden Rules For Business Survival
Chris Dunn writes...430,000 UK businesses started up in the first 6 months of 2023. That's amazing... but how many of these fledgling businesses will survive?
Football trials company comes to the Epicentre
A company that helps young international football players to develop and be scouted with the potential to turn professional has taken a 5-person office at The EpiCentre, Haverhill.
Cambridge United Football Club confirms Fora as official sleeve sponsor
Cambridge United are delighted to announce Fora, the flexible workspace provider that forms part of The Office Group, as the club’s first official sleeve sponsor for the 2023/24 and 2024/25 seasons.
Updates to the Level 3 Apprenticeship Standard: Finance and Accounting
As of the 1st of August 2023, the Education and Skills Funding Agency (ESFA) has updated the Level 3 Apprenticeship Standard.
Open Cambridge: celebrating an iconic city
Open Cambridge, the annual festival of history and culture, is set to launch its 2023 programme of events on Monday 14 August. Bookings open on the same day.
Xaar supports employee’s return to help children in Africa
Cambridge, UK - A Cambridgeshire man has returned home after volunteering in Kenya and helping to build extra classrooms in a school. It is the second time Simon Rumbles has visited Nakuru and says he’s already planning to return in 2024.
Welch’s Transport hosts Net Zero festival
On 20 July, Welch’s Transport hosted the Road to Net Zero Festival from its headquarters in Cambridge to promote a greener and more sustainable future haulage industry. Guests enjoyed round table discussions, talks from industry experts, and depot tours showcasing how Welch’s is supporting local businesses in reducing their carbon footprint.
‘As YouTube Like It’ – it’s Shakespeare reimagined
Shakespeare’s Globe releases five short films produced by Anglia Ruskin students
How to build a strong eCommerce support network
Running a successful business is no easy feat, and for those that are entering into the evolving terrain of eCommerce, it can feel even more challenging.
Camlab thanks customers for support
Camlab would like to thank all it's customers for the biggest record month of sales yet.
After steering it's way through the Covid crisis, Camlab is proud that it continues to prosper and grow. "We couldn't do it without you!"
Abzena appoints Thomas Castellano as Chief Financial Officer
Abzena, the leading end-to-end integrated CDMO for complex biologic molecules and Antibody Drug Conjugates (ADCs) has announced the appointment of Thomas Castellano, as Chief Financial Officer.
Darktrace HEAL™ brings industry first AI-enabled capabilities to transform incident response, readiness and recovery
Darktrace announces the launch of Darktrace HEAL™, its AI-enabled product to help businesses more effectively prepare for, rapidly remediate, and recover from cyber-attacks. HEAL provides security teams with unique abilities to simulate real attacks within their own environments, create bespoke incident response plans as cyber incidents unfold, and automate actions to rapidly respond to and…
Free business support dedicated to helping social enterprises and charities
Allia launches two new programmes specially designed to support social enterprises in Cambridgeshire.
The Churchill Archives Centre launches new Access Portal to mark its 50th Anniversary
The Churchill Archives Centre is a world-leading collection of 20th century history, holding a wide-range of documents by more than 570 political, military & scientific luminary figures from the Churchill era and beyond. To mark the 50th Anniversary of The Churchill Archives Centre, we are proud to announce the launch of our free Access Portal. The website allows researchers worldwide to…
Cambridge Vending Solutions Ltd have a new website!
We have moved! Not physically but online, Cambridge Vending Solutions now has a brand new website – we would love for you to have a look:
How to Film and Stream a Remote Event: A Comprehensive Guide
In today's digital age, hosting remote events has become a common practice for businesses, organizations, and individuals alike. Whether it's a celebration, webinar, conference, or an online workshop, the ability to film and stream a remote event seamlessly is crucial to engaging with your audience.
5 eCommerce Tips for Small Businesses
This guide outlines key strategies to help small businesses and startups launch eCommerce brands, establish an online presence, and create a solid foundation for long-term growth in the competitive online marketplace.
How has the Chisholm Trail changed the way you travel?
Cyclists and walkers of all ages and abilities are being asked their opinion on how the first phase of the Chisholm Trail has changed the way they move around Cambridge.
Paw-some new dog walk challenge for Arthur Rank Hospice Charity
Arthur Rank Hospice Charity unleashes new dog walking challenge for September
US2U Consulting share summer 2023 news and latest activity
US2U Consulting is pleased to share its July 2023 e-newsletter, featuring our latest news and activity from the last few months.
The Cambridge appoints new Non-Executive Directors
The Cambridge Building Society has announced the appointment of three new Non-Executive Directors to its Board after its previous long standing Board members reached the end of their 9-year limit terms.
How Planning can drive inclusivity in Cambridge during its Life Sciences boom
The importance of fostering inclusive growth in Cambridge as the life sciences sector continues to enjoy stratospheric success was debated at a recent Bidwells event joined by Bidwells Planning Partner Guy Kaddish. Here are Guy’s three big key takeaways.
Adobe InDesign training well received by Howard Ventures Unity Campus
Computer Tutoring recently delivered a highly successful Adobe InDesign training session at Howard Ventures in Cambridge, receiving great reviews from participants.