Chris Dunn shortlisted as a Top UK Business Adviser
Chris Dunn has been shortlisted for the UK’s Top Business Advisers Awards. Chris who delivers consulting, coaching, and mentoring services to help entrepreneurs grow their business was picked from hundreds of advisers from around the UK for his outstanding work in business development.
Chris Dunn Coaching goes live
Welcome to the Chris Dunn Coaching website - the home of impact and performance for leaders and aspiring leaders.
Chris Dunn Consulting among the SMEs invited to meet ministers at Business Connect: 18th March 2024
Representing the Association of Business Mentors at the Business Connect Conference was a privilege. As was being part of an invited audience of SME leaders from across the UK hearing Rishi Sunak announce several new measures targeted at helping small businesses to grow.
Flash mentoring – the quickest way to get targeted support for your small business
Flash mentoring is a new offering from Chris Dunn Consulting. It's a quick, easy, and extremely cost-effective way to access professional support for your business.
The answer to the epidemic of disengagement at work
What's the hallmark of the world's best-performing companies? The ones that are the most productive, innovative, and profitable?
The state of customer satisfaction in the UK
Chris Dunn writes...yhe latest report by the Institute of Customer Service on the State of Customer Satisfaction in the UK paints a grim picture.
Customer satisfaction is continuing to decline and now stands at a 9-year low.
Energy for impact - the antidote to the annual appraisal
Annual appraisals can do more harm than good because they tend to amplify employee dissatisfaction. According to Gallup's latest State of the Global Workplace report, a staggering 90% of UK employees feel disengaged from their employers.
Chris Dunn Consulting features as one of the best consultant websites for 2024
Chris Dunn Consulting writes...We're pleased that our website has been rated as one of the best consultant websites by Consulting Success®.
Why mentoring matters and how to experience mentoring for yourself
The demand for mentoring is growing. Last year, Enterprise Nation commissioned a survey of nearly a thousand SME business owners to understand their perception of mentoring and the benefits that mentoring can bring. 76% of those polled said mentoring has been important to their business growth.
2023 training budget - It’s use it or lose it time
Chris Dunn Consulting Services writes...As the year comes to a close, it's worth checking if there's any money left in your, or indeed, in any contingency budget that has not yet been used up. If so, now may be the perfect time to invest in executive coaching.
Good business coaching is so powerful that if it were a drug it would be illegal
Chris Dunn writes..It’s use it or lose it time! But don't just spend your end-of-year budget, invest it for maximum return. And there's no better return than investing in executive coaching or business mentoring.
How well equipped are you to lead change?
Chris Dunn writes...Leading change is one of the most challenging aspects of leadership. This is not only because the pace of change is accelerating but also because so much seems to be changing all at the same time. So, where do leaders and senior managers get the right support to help them make more of the right calls about change management?
What to look for in an executive coach or business mentor
Not all executive coaches and business mentors are equal. The differences matter.
Let's celebrate the benefits of mentoring
National Mentoring Day has arrived. Mentoring matters and it's time to shine a spotlight on mentors and mentees and the proven benefits of this unique relationship.
How will you support National Mentoring Day?
As we build towards National Mentoring Day this Friday 27th October, here's a reminder of three ways that Chris Dunn Consulting actively supports business mentoring in the Cambridge area.
BBC Radio Cambridgeshire Talking at Ten – Are older people the key to kickstarting the economy?
Chris Dunn enjoyed appearing on BBC Radio Cambridgeshire yesterday morning.
National Customer Service Week
Today marks the start of National Customer Service Week. National Customer Service Week seeks to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy. It’s also a welcome opportunity to recognise the importance of service teams and the impact of their work on customer satisfaction, customer retention, and customer…
Is your leadership making an impact?
Leadership is a team sport and the best team wins. A recent Bain study of 1,250 companies demonstrates that effective leadership teams outperform even the most effective individual leaders.
Chris Dunn Consulting Is Now Officially a GC Partner Organisation
We're excited to join the GC Index Community.
Understanding and aligning the three critical steps of change management
Chris Dunn Consulting Services writes...Who's in charge?
Why customer lifetime value is important and how to measure it
Chris Dunn Consulting Services writes...Everyone seems to be talking about customer lifetime value (CLV).That’s a good thing. The concept is easy enough to grasp but defining and measuring value is a tad more difficult.
Chris Dunn Consulting Services receives an 'Ology'
Chris Dunn writes...The 'Ology' I've got is a 'GCOLOGY'. I intend to put it to good use helping as many businesses in the Cambridge Network as I can.
How do you justify your investments in customer experience?
Chris Dunn Consulting Services writes...we've just witnessed the biggest drop in customer satisfaction ever* So why is it that we have to work so hard to justify investing in customer experience?
What does the latest UK Customer Satisfaction Index tell us about the state of CX right now?
Chris Dunn Consulting Services writes...The Institute of Customer Service has just published its latest UK Customer Satisfaction Index (UKCSI). Customer satisfaction has plummeted!
6 Golden Rules For Business Survival
Chris Dunn writes...430,000 UK businesses started up in the first 6 months of 2023. That's amazing... but how many of these fledgling businesses will survive?